Terms & Conditions

Please read these terms and conditions carefully before applying for a loan with PrimeTrust Lending Services.

Last updated: January 2, 2026

1. Agreement

By applying for and accepting a loan from PrimeTrust Lending Services ("PrimeTrust", "we", "us", or "our"), you ("borrower", "you", or "your") agree to be bound by these Terms and Conditions. This agreement constitutes a legally binding contract between you and PrimeTrust Lending Services.

2. Loan Terms

2.1 Interest Rate

  • All loans carry a fixed interest rate of 5% per month
  • Interest is calculated on the outstanding principal balance
  • No compound interest is charged
  • Interest rates are subject to regulatory approval and may change for new loans

2.2 Repayment Terms

  • Monthly payments are due on the 1st of each month
  • Repayment periods range from 1 to 6 months depending on loan type
  • Emergency loans have a maximum repayment period of 3 months
  • Early repayment is allowed without penalties

2.3 Loan Amounts

Personal Loans

ZMW 1,000 - 50,000

Business Loans

ZMW 5,000 - 100,000

Emergency Loans

ZMW 500 - 20,000

3. Eligibility Requirements

To qualify for a loan, you must:

  • Be at least 18 years of age
  • Be a Zambian citizen or permanent resident
  • Possess a valid National Registration Card (NRC)
  • Have a verifiable source of income
  • Provide adequate collateral or guarantor
  • Have no outstanding defaults with other lending institutions
  • Meet our creditworthiness assessment criteria

4. Application Process

4.1 Application Submission

  • Applications must be completed in full with accurate information
  • All required documents must be provided
  • False or misleading information will result in automatic rejection
  • We reserve the right to verify all information provided

4.2 Approval Process

  • Applications are reviewed within 24 hours
  • We may request additional information or documentation
  • Approval is subject to creditworthiness assessment
  • We reserve the right to approve, reject, or modify loan terms

5. Collateral and Security

5.1 Collateral Requirements

  • All loans require adequate security in the form of collateral or guarantor
  • Collateral value must be sufficient to cover the loan amount
  • We reserve the right to revalue collateral during the loan term
  • Collateral remains with the borrower but is legally charged to PrimeTrust

5.2 Guarantor Requirements

  • Guarantors must be creditworthy individuals
  • Guarantors are jointly liable for loan repayment
  • Guarantor consent must be obtained in writing
  • We may pursue guarantors for debt recovery if necessary

6. Default and Recovery

6.1 Default Events

You will be in default if:

  • You fail to make any payment when due
  • You provide false or misleading information
  • You become insolvent or bankrupt
  • You breach any other term of this agreement

6.2 Recovery Actions

Important: In case of default, we may take the following actions:

  • Demand immediate repayment of the full outstanding amount
  • Enforce security over collateral
  • Pursue legal action for debt recovery
  • Report default to credit reference agencies
  • Engage debt collection agencies

7. Fees and Charges

No Hidden Fees Policy

PrimeTrust operates a transparent pricing policy. Our 5% monthly interest rate is all-inclusive with no hidden charges, processing fees, or early repayment penalties.

7.1 Applicable Charges

  • Monthly interest: 5% of outstanding principal
  • Late payment fee: ZMW 50 per missed payment (after 7-day grace period)
  • Legal fees: Actual costs incurred in debt recovery (if applicable)
  • Valuation fees: Actual costs for collateral valuation (if required)

8. Privacy and Data Protection

8.1 Information Collection

  • We collect personal and financial information for loan assessment
  • Information is used solely for lending purposes
  • We may share information with credit reference agencies
  • Your information is protected in accordance with Zambian data protection laws

8.2 Information Security

  • We maintain strict security measures to protect your information
  • Access to information is limited to authorized personnel only
  • We do not sell or share information with third parties for marketing purposes
  • You have the right to access and correct your personal information

9. Regulatory Compliance

Licensed Institution

PrimeTrust Lending Services is licensed and regulated by the Bank of Zambia. We operate in full compliance with all applicable laws and regulations governing micro-lending institutions in Zambia.

  • Licensed under the Banking and Financial Services Act
  • Compliant with Consumer Protection Guidelines
  • Adherent to Fair Lending Practices
  • Subject to regular regulatory supervision

10. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Zambia. Any disputes arising from this agreement shall be subject to the exclusive jurisdiction of the Zambian courts.

11. Contact Information

For questions about these Terms and Conditions or our lending services, please contact us:

Office Address

Plot 123, Independence Avenue
Lusaka, Zambia

Contact Details

Phone: +260 211 123 456
Email: info@primetrust.zm

Acknowledgment

By applying for a loan with PrimeTrust Lending Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not proceed with your loan application.

Ready to Apply?

Now that you've reviewed our terms and conditions, you can proceed with your loan application with confidence in our transparent and fair lending practices.